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Don’t Miss ‘Golden Opportunities’ When Customers and Prospects Inquire

“What a waste!” That exclamation is apropos of many small, medium and large companies that fail to follow up when customers and prospects inquire by telephone or e-mail. Here’s what happened when an East Coast research firm checked in anonymously with varied businesses across the country, making several thousand inquiries:
• Nearly 80% of the companies [...]

Be Creative and Proactive About Making Positive First Impressions

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