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Artwork Preparation

How do I create a .zip file?

  • Start Windows Explorer (right-click the Start menu, then choose Explore).
  • Navigate to the folder in which you want to create a .zip file.
  • On the File menu, point to New, and then click Compressed (zipped) Folder. Type a name for the new folder, and then press ENTER.
  • Using Windows Explorer, drag any files you wish to place into the .zip file.

Using Winzip:

    Winzip is an application that makes .zip files. You can download Winzip for your home PC from www.winzip.com.

  • Start up Winzip.
  • Click "I agree".
  • Click the New button (upper left corner of the Winzip window). You will see a window titled New archive.
  • Select the folder where you wish to store the archive, by using the folder navigation box in the upper portion of the New archive window.
  • Name the archive, by typing a name into the File name textbox in the lower portion of the New archive window.
  • Click the OK button. This should cause a new window to be displayed, called Add.
  • In the Add window, select those files that you wish to place in the archive, by first using the folder navigation box, and then clicking on those files you wish to add. You can select more than one file by holding down the Ctrl key on the keyboard when you click on each file name.
  • After you have selected all the files to include in the archive, click Add.
  • Exit Winzip.

What type of formats/files do you accept?

Adobe Acrobat (.pdf)                         Adobe InDesign (.indd, .inx, .eps, .pdf)
Adobe Illustrator (.ai, .eps, .pdf)        Adobe Photoshop (.psd, .tif, .pdf, .eps)
Adobe PageMaker (.pmd, .pdf)           QuarkXpress (.qxd, .pdf )
Microsoft Word (.doc, .pdf)                Microsoft Publisher (.pub, .pdf)

My file does not match your accepted formats … what should I do?

Most programs will allow you to create a PDF format. Be sure to embed all graphics and fonts when creating the PDF. If you need additional help regarding your artwork, please contact Customer Support.

Will my printed project match what I see on my computer screen?

You may notice a variation in color because the color on each monitor differs from the color of ink on paper. The graphics and fonts will be embedded in each file to ensure the content of your project is accurate. You will also receive an electronic proof prior to printing to confirm that there has not been an error in the translation.

What is the difference between RGB and CMYK?

RGB is a color build using Red, Green and Blue. CMYK is a color build using Cyan, Magenta, Yellow and Black. In both offset and digital printing processes, CYMK is the standard color build used by Planet 3 Press.

Can you match a sample that I print on my desktop printer?

The calibration for color on desktop printers varies tremendously. Although they offer pleasing color, they do not offer true color based on electronic files. The process for offset printing combines multiple colors and multiple plates to achieve the closest match to the electronic file.

Does Planet 3 Press have templates available for me to use when designing my files?

Yes. Each product has a tab located in the product section where you can download our templates for that product. You can also access all of our templates under the “Template” button on the top menu.

Do you alter my artwork in any way?

It is the policy of Planet 3 Press to not adjust customer submitted artwork. If you notice any errors on your artwork after submittal, contact Customer Support. A proof will be supplied prior to printing at which time any error/change should be noted.

Do I have to use a product template?

It is recommended by Planet 3 Press to utilize our template system to ensure proper placement of artwork within the document boundaries.

What is the maximum file size that Planet 3 Press will allow to be uploaded?

100MB is the maximum file size allowed per product – if you have multiple files to upload then that maximum collected file size should be no greater than 100MB. If your file size is larger, we recommend compressing the files in a .zip format. If after compression your file is still too large, contact Customer Support.

Do you archive files?

Yes we keep your files stored on our server for up to six months.

Why should I convert my text to outline?

Creating outlines eliminates the need for embedding fonts with your document, which will also reduce the size of your upload.

What is the recommended DPI (see glossary for definition) of submitted artwork?

The minimum recommended resolution is 300dpi, but we strongly recommend a 600 – 1200 dpi for maximum image quality.



Products / Ordering

Can you print artwork that does not match the standard format offered?

Yes. Please refer to the “Quote” tab on the top menu and submit a custom quote request with your specifications. A Customer Support representative will contact you within a few hours.

What kind of paper do you offer?

All of our house stocks are either FSC or SFI certified. If you would like a specific paper used for your order, you may submit a custom quote under the “Quote” tab in the top menu.

How long will it take for me to receive my proof?

Your PDF proof will be emailed to you within one business day.

How quickly can I get my order?

Planet 3 Press standard turnaround is five business days. You may select a faster turnaround when ordering your product for an additional charge. You may also select faster shipping options when placing your order.

Will I always receive exactly the quantity I order?

Industry standard is +/- 10%. At Planet 3 Press, our goal is to always go over, however there may be an isolated case where an order may be up to 10% short. If in fact the order does have additional product there is no extra charge.

What if I want to change something on my order after I have placed it and/or approved the proof?

Please contact Customer Support immediately. We will do everything we can to accommodate your change depending on where it is in the printing process.

How can I check the status of my order?

In the top right corner of Planet 3 Press there is a link to “My Account”. Click “My Account” and proceed to login. Once you have successfully logged in, each order you have submitted is shown towards the bottom of the page. Click on a specific order to view all the information regarding your purchase including but not limited to the status of your order.

Glossary of Terms

4/0

Full Color ink on front side, blank on the back side

4/4

Full Color in on both sides

Bleed

Printed area that will be removed when a finished piece is cut.

Cover Stock

A thicker sheet of paper primarily used for products like business cards and postcards.

Cut Line

A margin on artwork that represents the edge of the sheet.

DPI

A measure of the resolution of a printer is called DPI or dots per inch. In general, the more dots, the better and sharper the image.

EPS (Encapsulated PostScript File)

A vector format designed for printing to PostScript printers and image setters.

Flat Size

The size of a printed piece before folding or finishing is completed.

Four-Color Process

Halftone printing process utilizing four ink colors (CMYK – Cyan, Magenta, Yellow and Black) to produce a printed image that matches the coloring of the original image.

Grain

The direction in which the paper fibers run.

Gripper Edge

The leading edge of paper as it passes through a press.

Half-Fold

When a paper is folded in half, such as with a greeting card or invitation.

Image Area

The maximum area on a press sheet for copy and images.

Margin

The blank space bordering the written or printed area on a page.

Offset Printing

The process of printing by indirect image transfer, especially by using a metal or paper plate to ink a smooth rubber cylinder that transfers the ink to the paper.

Perforate

A line of small dotted holes for the purpose of tearing off a portion of a printed piece.

Proof

An electronic version of a file that allows the customer to confirm the artwork is correct prior to printing.

Reverse

Printed in such a way that the normally colored part appears white against a colored or black background.

Saddle Stitch

A stitch used in sewing together the leaves of a book at the fold lines.

Self Cover

Term used for a booklet or catalog in which the cover is the same stock as the inside pages.

Slug

A designers type line of identifying marks or instructions, inserted temporarily in copy.

TIFF (Tagged Image File Format)

A standard graphic image file format often used for storing high resolution images that can easily handle up to 24 bits of photographic image color.

Z-Fold

When paper is folded two times with each fold going in an opposite direction creating 3 panels on the paper.



4/1

Full Color ink on front side, Black ink on the back side

Aqueous Coating

A fast-drying, water-based, protective coating, which is applied while the paper stock is on the press.

CMYK

Normal colors used in four-color printing process – Cyan, Magenta, Yellow and Black.

Crop Marks

Marks placed at the corners of a form to indicate where the sheet is to be trimmed.

Double-Parallel Fold

The paper is folded in half and then folded in half again with a fold parallel to the first fold.

Dull

Smooth paper with a low gloss finish.

Finished Size

The size of a printed piece after folding and finishing is completed.

Flood

The process of filling an entire sheet with a single color of ink or coating.

Glossary

Sheet of very smooth or coated paper with a reflective finish.

Grayscale

A range of shades of gray without apparent color. The darkest possible shade is black and the lightest shade is white.

Gutter

The inside margins or blank space between two facing pages or two columns within the same page.

Halftone

Reproduction of a solid, real-life image, that has an infinite variety of shades or colors, into an image consisting of tiny dots.

Indicia

Markings on bulk mailings used as a substitute for stamps or cancellations.

Matte

Sheet of smooth paper with a non-reflective finish.

PDF (Portable Document Format)

A universal computer file format that preserves all the fonts, formatting, colors, and graphics of any source document, regardless of the application and platform used to create it.

PostScript

A page description language developed by Adobe Systems that tells a printer how an image is to be printed.

Resolution

The number of dots per inch.  We recommend a minimum resolution of 300.

RGB

Refers to a color mode in desktop printing applications where Red, Green and Blue are combined to create an image.

Score

An indent given to a cover stock to aid in folding the paper.

Shrink Wrapping

A type of packaging with a protective plastic that is tightly formed around its contents.

Spread

Facing pages in a booklet, catalog or other publication.

Tri-Fold

When a paper is folded two times with overlapping flaps creating 3 panels on the paper.